Casino Support

GTBets has an excellent customer support team that's on hand to answer any questions you may have about bonuses, deposits, withdrawals, games or any other topic. And the nice thing is that there are several ways to contact customer service here. Let's look at what contact methods are available along with this department's hours.

How to Contact GTBets

You can contact GTBets' support through email, fax, live chat and telephone. We highly recommend live chat because it puts you in contact with a rep within minutes and eliminates the waiting time involved with emails.

If you do choose use email, note that they have separate addresses for the support team (support@gtbets.eu), cashouts (cashout@gtbets.eu), rewards (support@gametimerewards.com) and new signups (signup@gtbets.eu). As for phone support, keep in mind that this is mainly available to US/Canadian players.

GTBets Customer Support Hours

Live chat is available Monday - Sunday between the hours of 10:00am and 04:00am EST, while phone support is available Monday - Sunday between the hours of 10:00am and 12:00am EST.